Privacy policy

Privacy Policy
Last updated: 30 August 2025

1) Data Controller and Contact Information

Profumo Mondiale – Mirko Lo Bianco
Schmilkaer Straße 16, 01259 Dresden, Germany
Email: info@punktovago.eu
Phone: +39 347 8446347

Punktovago® is a registered trademark of Profumo Mondiale – Mirko Lo Bianco.

EU VAT ID: DE408791319

2) Personal Data We Collect
We process personal data that identifies you or makes you identifiable. Anonymized data is excluded.

We may collect:
- Contact details: name, billing/shipping address, email, phone
- Payment and transaction data: method, confirmations, purchased items, returns, order history (full card data is stored only by payment providers)
- Account data: username, password, preferences, settings
- Communications: messages to customer service, reviews, requests
- Device/technical data: IP address, browser type, device identifiers, network
- Usage data: visited pages, time spent, cart, wishlist
- Inferences: preferences derived from usage

3) Sources of Data
- Directly from you (orders, account creation, contact)
- Automatically (cookies, pixels, similar technologies)
- From service providers (Shopify, payment, logistics)
- From partners/third parties (e.g. social logins, integrations)

4) Purposes and Legal Bases (GDPR)
- Contract performance (Art. 6.1.b): orders, payments, shipping, customer service
- Legitimate interest (Art. 6.1.f): improve services, prevent fraud, ensure security
- Legal obligation (Art. 6.1.c): accounting, tax compliance, regulatory requests
- Consent (Art. 6.1.a): newsletters, marketing, non-essential cookies; can be withdrawn anytime

5) Marketing & Advertising
With your consent, we may send newsletters or show personalized ads (by email, SMS, or online). You can opt out anytime.

6) Security & Fraud Prevention
We implement appropriate safeguards but cannot guarantee absolute security. Keep your credentials confidential.

7) Cookies
We use cookies for essential site functions (e.g. cart), analytics, personalization, and marketing. Preferences can be managed via the cookie banner or browser.

8) Data Sharing
We share data only when necessary:
- Shopify (platform, hosting, analytics)
- Payment providers (e.g. Shopify Payments, PayPal)
- Logistics/shipping (e.g. DHL)
- IT, marketing, support, and security providers
- Authorities/third parties when legally required or in business transactions

9) Relationship with Shopify
Our services run on Shopify, which processes data to provide and improve the platform. More: https://privacy.shopify.com/

10) International Transfers
Data may be transferred outside the EU/UK. Safeguards such as Standard Contractual Clauses apply.

11) Data Retention
We keep personal data only as long as necessary for the stated purposes or as legally required. After that, data is deleted or anonymized.

12) Your Rights
Depending on applicable law, you may have rights to:
- Access your data
- Rectify inaccurate data
- Erase data (“right to be forgotten”)
- Restrict processing
- Data portability
- Object to processing based on legitimate interest
- Withdraw consent

You can exercise these rights via the contact details in section 1. You may also lodge a complaint with your local Data Protection Authority.

13) Minors
Our services are not directed to children. If we become aware that data from minors was collected, we will delete it.

14) Third-Party Websites and Services
Our services may contain links or integrations to third-party sites. We are not responsible for their privacy practices.

15) Changes
We may update this Privacy Policy. The “Last updated” date will be adjusted accordingly.

16) Contact
Email: info@punktovago.eu
Address: Schmilkaer Straße 16, 01259 Dresden, Germany
Phone: +39 347 8446347